Politique d’expédition
Thank you for shopping with Lavande Luxe Hair!
We are committed to providing quality products and reliable shipping for every order.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–20 business days (depending on destination)
Please note that shipping times are estimates and may vary due to weather, customs, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact the shipping carrier first. If you need additional assistance, contact us and we will do our best to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We are happy to assist you.
Thank you for choosing Lavande Luxe Hair!